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Black Friday/Cyber Monday - Use Code BF30 to get 30% off your entire order

RETURN AND EXCHANGE POLICY

NEED TO MAKE A RETURN?

We hope you love all your purchases, but if something does not work out just right, we’re here to help!

RETURN ELIGIBILITY REQUIREMENTS

  • Items must be returned unworn and unwashed in addition to being smoke, deodorant, make-up and damage free.

  • Original tags must be attached & intact.

  • If you feel you have received a defective or damaged item, please contact us within 3 business days of the delivery date at info@revolutionrose.com

  • Shoes must be shipped back in their original shoe box. The shoe box needs to be placed in another box to avoid damage from shipping.

  • All items on Sale are Final Sale and will not be accepted for return.  Please do not send these items back.  

HOW TO MAKE A RETURN

  • Return for an exchange:

    • We cannot provide holds due to limited inventory. If an exchange is needed we encourage the customer to place a new order for the item(s) needed and return the other item(s)

    • Return shipping costs are the customer’s responsibility.

  • Returns for store credit:

    • Must be received within 30 days of the original order date.

  • Send a return:

    • Send back the return, using USPS- United States Postal Service (address provided below) 

  • When mailing a return:

    • Please ensure your items are securely packaged! We are not responsible for items that are lost or damaged during their return

    • Please provide the original receipt

    • Send returns to the following address: Revolution Rose, 520 US 377, Pilot Point, Tx 76258

  • If an ineligible item(s) is returned to us:

    • We will make every effort to contact you.  Please provide a valid email and phone number when checking out.  We will hold ineligible item(s) for 30 days from the date of the first contact.

    • PLEASE NOTE IF YOU HAVE ANY QUESTIONS REGARDING THE ABOVE INFORMATION YOU MAY CONTACT US AT INFO@REVOLUTIONROSE.COM